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      COUNTRY Financial

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      Billing Customer Service Representative Interview

      16 Aug 2018
      Anonymous employee
      Bloomington, IL

      Other Billing Customer Service Representative interview reviews for COUNTRY Financial

      Customer Service Representative (Billing) Interview

      12 Apr 2017
      Anonymous employee
      Bloomington, IL
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at COUNTRY Financial (Bloomington, IL) in July 2017

      Interview

      First took an online assessment from HR. First Interview was with HR they asked the basic questions like "Why do you want to work at Country" and "What's your job experience" Then once the first interview is over with HR will then contact you for the final interview which will be at the Customer Service Building. You'll meet with two Billing Supervisors and they will ask you the basic interview questions. Then you will take a basic math test and sit with a Billing Representative and listen to calls.

      Interview questions [3]

      Question 1

      Are you comfortable speaking to people on the phone?
      Answer question

      Question 2

      How have you had to descalate a situation?
      Answer question

      Question 3

      Why do you want to work at Country?
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at COUNTRY Financial (Bloomington, IL)

      Interview

      Had my first interview HR lady was wonderful she made me feel v ry comfortable and i enjoyed talking to her. Got my second interview tomorrow and i am not feeling as nervous. Will come back and add a review on the second part of interview and if i got the job

      Interview questions [1]

      Question 1

      How do you gain a customers trust
      1 Answer