I applied online. The process took 1 day. I interviewed at CSS AG (USAR Center, NC)
Interview
I have 10+ years of experience in customer service and experience in healthcare as well. I have a knack for helping customers resolve inquiries and helping patients navigate their healthcare plans, schedule appointments. I work well in roles that require empathy, problem-solving, and clear communication, which is why I’m excited about this opportunity
Interview questions [1]
Question 1
tell me about yourself and why you want to work here
I applied in-person. The process took 1 week. I interviewed at CSS AG (Chennai) in Nov 2018
Interview
Global Technical Support Engineer -
First round of technical - Networking , Security and Linux
Manger round - Review about flexibility and eagerness to learn and adapt to new evironment.
HR round
Final round for Client Technical - CSS would trains us for this, has the client expectation are high.
Interview questions [1]
Question 1
Packet flow - DNS SNMP SSH TELNET protocol and work flow
Linux administration - how to troubleshoot resource usage and navigating linux system
JNCIA - certification and troubleshooting skills
Interview was very stress free,they make sure that we are relaxed. It was a good experience. It was really worthy after ur test. Networking based interview. They also ask for self introduction.
Interview questions [1]
Question 1
OSI layer and TCP/ il suit
Functions
Devices
Networking
