I applied online. The process took 11 months. I interviewed at California Employment Development Department in Feb 2020
Interview
I think the interview process was a bit much for this to be an entry level job. Before going to the interview you have a writing exercise . You are given a scenario and you have 15 minutes to write a response. From there I went to the interview. I had 3 people who interviewed me and I was asked 5 questions. When the interview was complete I was asked was there anything that I wanted to say. I did and the interview ended. While being walked out one of the panelist talked to me. I was told what I needed to do next time. I took it as the interviewer telling me that I will not be selected this time.
Interview questions [1]
Question 1
If a claimants claim was denied and they were upset what would you do?
I interviewed at California Employment Development Department (San Diego, CA)
Interview
There was a writing portion based on a theoretical scenario, a short amount of time was given for this. There also were customer service based questions based on situations one might encounter in the role.
I applied in-person. I interviewed at California Employment Development Department
Interview
Customer service related questions. Name a time when you helped someone. Name a time you escalated a situation. Why do you want to work here? Why should we hire you?
Interview questions [1]
Question 1
Customer service related, describe how you helped someone
