I applied online. The process took 2 weeks. I interviewed at California's Great America (Santa Clara, CA) in June 2019
Interview
The interview was a group interview where we were instructed to do a group activity in which they evaluated how we worked together with other interviewees. From that group, several candidates were selected to move on to further evaluation.
Interview questions [1]
Question 1
How would you take care of a situation involving an upset guest?
I interviewed at California's Great America (Santa Clara, CA)
Interview
They asked questions about teamwork and how you would handle a situation. They have added exercises to see how you work in a team. During my third year working their the hiring process was much quicker.
Interview questions [1]
Question 1
What would you do if a customer buys something without a price?
I interviewed at California's Great America (Santa Clara, CA)
Interview
They put us in a room and had us review materials, then asked us what we would do in various scenarios, such as a customer complaint or if money went missing. The interview process took less than 30 minutes.
Interview questions [1]
Question 1
What would you do if there is a customer complaint?