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      Canon ITS

      Part of Canon

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      Technical Support Representative Interview

      30 Oct 2014
      Anonymous employee
      Accepted offer

      Application

      I applied online. The process took 3 days. I interviewed at Canon ITS

      Interview

      The interview will take all day. There are a series of tests that you need to pass and if you fail the first test, you will be asked to leave and you will not get hired. If you pass all 3 tests, then you will have to sit in on a conversation with an employee. After that, you will be asked to read a script. It took 4 hours for my interview.

      Interview questions [1]

      Question 1

      Know the parts of the computer. That is the bases of all of the interview questions.
      Answer question
      2

      Other Technical Support Representative interview reviews for Canon ITS

      Technical Support Representative Interview

      26 Nov 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Canon ITS in Nov 2016

      Interview

      5 minutes Pre-interview assessment via phone call 3-4 hours Skills assessment in person: IT and customer service 1 hour Interview + Basic IT questionnaire in person (Approval or denial for 7 weeks training) via phone call

      Interview questions [3]

      Question 1

      Basic IT questionnaire
      1 Answer

      Question 2

      Previous experience and training
      Answer question

      Question 3

      Perspective about phone communications
      Answer question

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