I applied online. The process took 2 days. I interviewed at Carrollton Springs in Jan 2018
Interview
The interview process was fairly simple. With one interview with lead and then one more with the manager. They asked fairly basic customer service questions and let you know after the second interview if you receive the job or not.
Interview questions [1]
Question 1
When was a time where you had to multitask and prioritize multiple tasks.
I applied online. The process took 3 days. I interviewed at Carrollton Springs (Frisco, TX) in July 2022
Interview
This is for the Changes Frisco location. The interview process was fine, the part I would like to comment on is the follow up. There was absolutely no follow up after the interview or a response from the Director or the person I interviewed with as well as no response as to the status from the HR person. I reached out to her as a last resort. If the position is on hold, not being hired for anymore or already hired for, the HR person at the very least should respond to your email inquiring about the status.