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      Director, User Experience Interview

      24 Mar 2022
      Anonymous interview candidate
      Boston, MA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Cengage (Boston, MA) in Jan 2022

      Interview

      Human Resources setup interviews with the hiring manager and team managers. The interviews were very casual, very easy to speak with. Normal leadership questions that fit the level of the position. Hiring manager told me he liked me for the position, and asked me to hang tight while they lined up other interviews. Two weeks later, I emailed the hiring manager and no response. Two weeks after that, I emailed the human resources team and there was no response. Completely ghosted by the company.

      Interview questions [1]

      Question 1

      How would you convince a difficult engineering management to implement a design.
      Answer question
      2
      avatar
      Cengage response
      4y
      Thank you for taking the time to share your feedback on our interview process and I would like to apologize for the lack of closure you experienced. Please know that we take this feedback as an opportunity to improve our processes and are actively evaluating how we can be more transparent in our communications with candidates. Again, thank you for sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition