I applied online. The process took 1 week. I interviewed at Chase in Oct 2016
Interview
I did my application online and after a week, I got an email from the recruiter for an online, recorded interview through Hirevue, which felt really awkward for me because I'm not used to talking in front of a camera and having no response from the other end. Afterwards, I was called in for an in-person interview with the branch manager. She was really nice and easy to talk to so I felt comfortable when answering her.
I received an email a week later saying that they found someone else to fill the position. Then a few days later, I received a call from the recruiter saying I was offered the position. However I couldn't take the offer because of scheduling issues.
Interview questions [1]
Question 1
Describe a time when you experienced great customer service
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Interview questions [1]
Question 1
It’s basically the STAR method questions. Questions based on customer service and sales
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations