I applied online. The process took 1 week. I interviewed at Chase (Cleveland, OH) in July 2020
Interview
I applied online and received a phone call for a phone interview abut a week after I applied. I just had my virtual face to face interview. They asked me questions about my job experience and how I would handle different situations when they are presented to me.
Interview questions [1]
Question 1
Tell me about a situation where you caused some discomfort and how you resolved the situation.
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Interview questions [1]
Question 1
It’s basically the STAR method questions. Questions based on customer service and sales
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations