I applied online. I interviewed at Chase (Chicago, IL) in Oct 2014
Interview
Be familiar with what they have to offer. You will be asked to role play with the interviewer and they use that to see your sales approach. Ask open ended questions and gather information before offering what you think the situation calls for. Know the main accounts and what they offer along with credit cards
Interview questions [1]
Question 1
What experience did you have that you showed great customer service
The branch manager was super friendly and easy to talk to. The only downside was that the interview started almost 30 minutes late even though I was on time. I had scheduled it during my lunch break at work, so the delay made things feel a bit rushed.
It was good and very very interesting. Need more clarity on the process and expectations. Will not interview again. Good role not a good fit for me personally. Process was little confusing and communication
Had a phone interview. A couple days later was called and asked to interview in person at one of their locations by a branch director. Those were the only two interviews I had.
Interview questions [1]
Question 1
They asked me to "role play" a situation where I forgot to give the customer back an important document.