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      Customer Service - Inbound Team Interview

      1 June 2017
      Anonymous employee
      Alderley, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 days. I interviewed at Chess ICT (Alderley, England) in Feb 2016

      Interview

      I was sent information by email to prepare for the interview. The interview took place in two stages - I was first interviewed by my Team Leader to be and another Team Leader. Once I had completed this interview, I was asked to attend a second interview with the Head of Customer Service and the Head of Customer Inbound

      Interview questions [1]

      Question 1

      What I knew about Chess, what I liked about the company and the culture, what my top five goals for the year are, about my employment/customer service background, how I feel I would fit in at Chess, to describe times when I have faced challenging situations, when I have worked in a team etc.
      Answer question
      avatar
      Chess ICT response
      8y
      We are keen to get good candidate sin and will always follow to two stage process to ensure we get a balanced view of any candidates. Thanks for the review.