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      ChowNow

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      Customer Support Representative Interview

      7 Oct 2021
      Anonymous interview candidate
      Playa Vista, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ChowNow (Playa Vista, CA) in Jan 2020

      Interview

      There were 4 or 5 rounds of interviews that took weeks of my time just to result in a no. The first round was a typical phone screen. I cannot recall exactly if there was a 2nd phone screen involved. After the phone screen(s), I was invited into the office to do 3 rounds of in-person interviews, which lasted about 3 hours that day. I talked with half a dozen different employees that day, across the Santa Monica office (where I was interviewing) and we also video conferenced in 3 or 4 employees who were working in a ChowNow office in a different state. It was, and to this date still is, the MOST rigorous interviewing experience I've ever had the displeasure of going through. All to get a call back in a few days saying they would pass on me. Just FYI: grilling someone for that long is putting the candidate at a disadvantage. The nerves, the endless talking, getting pushed from person to person. Was this all really necessary for the most entry-level role at your company that pays below market rate in this area? Me thinks not. What can I say, you lost out on a great candidate who ended up getting a higher-paying customer support role at another tech company just 1 month after this horrible experience.

      Interview questions [1]

      Question 1

      Tell us about a time you overcame a hardship in your previous job?
      1 Answer

      Other Customer Support Representative interview reviews for ChowNow

      Customer Support Representative Interview

      16 Jan 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at ChowNow

      Interview

      They interview you twice then provide a written assignment, then interview you again to make a decision. Lengthy long process if you ask me. I really feel after the 2nd interview you know if the person is qualified or not.

      Interview questions [1]

      Question 1

      Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
      Answer question

      Customer Support Representative Interview

      9 Sept 2020
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at ChowNow (Los Angeles, CA) in Sept 2020

      Interview

      The interview process was seamless. I applied online during COVID, got an email to schedule a phone interview about a week later, had phone interview, the next day I was presented an offer.

      Interview questions [1]

      Question 1

      How do you stay organized? Tell me about a time you tried to help a customer and they weren't satisfied.
      Answer question