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      ClickTime, Inc.

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      Customer Success Manager Interview

      11 Mar 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      The process took 3 weeks. I interviewed at ClickTime, Inc.

      Interview

      Applied on LinkedIn, recieved communication to schedule a screening call after application with my resume and I scheduled a call within 1 week. They were quick to schedule my initial call, which was the only positive of the interview process. The person interviewing and screening lacked complete knowledge of anything. They didn't know why they were hiring, had no anticipated start date or KPIs (nor did they have any), and was surprisingly had zero knowledge of their hiring process. They couldn't speak to the comp plan or anything relevant which would help me even qualify them for a suitable fit. I understand that not all HR personnel or recruiters are privy to the details, but they acted as if they had no idea what I was even inquiring about. Huge red flag. I answered all the questions which I am certain were read from a cheat seat and was told I had the "right experience and would be referred to the hiring manager for next steps. " I received an auto generated message about moving forward with other candidates, which was actually a relief because my first call offered absolutely zero hope of the stability of their hiring process.

      Interview questions [1]

      Question 1

      Generic question about experience of dealing with renewals
      1 Answer

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