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      Customer Support Representative Interview

      5 Feb 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at ClickUp

      Interview

      Applied and then was contacted pretty quick. Screen interview was okay.. it was weird though because they didn't imply if I was moving forward or not, I had to ask when I should expect to hear from them in regards to moving forward, and then they were like "oh yeah, I'll send an email". So you get to the next stage, and it's a mini project which takes a good amount of your time because you want it to be perfect, even though they claim they just want to see how you approach it. You'll get some tools for ideas. Then you do the video and they'll basically tell you it could've been better when the example video given showed the person doing the bare minimum and barely smiling. I thought for sure the email project was a winner, even followed the format they use when they email, but I got marked down for little things when they're supposedly only evaluating on "approach". Didn't hear back from them for a while, so I had to follow-up. Although, they were quick to tell me that I wasn't "qualified" based solely on my project submission. It's kind of funny because there really isn't much qualifications to match. Seems pretty tough for an entry-level CS job and they're constantly looking to recruit. Oh well, it must be a blessing in disguise.

      Interview questions [1]

      Question 1

      Why do you like customer service?
      Answer question
      4

      Other Customer Support Representative interview reviews for ClickUp

      Customer Support Representative Interview

      10 July 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at ClickUp

      Interview

      You would need to prepare a project explaining their product features - you may not even have known anything about before the interview - that could potentially cost you several hours, yet you won't get the job.

      Interview questions [1]

      Question 1

      Prepare a view explaining a company product feature
      Answer question
      2

      Customer Support Representative Interview

      14 June 2023
      Anonymous employee
      San Diego, CA
      Accepted offer

      Customer Support Representative Interview

      28 June 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ClickUp

      Interview

      Very good. It was easy going and atypical for someone in that level. I had a good sense of the org and also what the responsibilities were and they aligned with my expectations.

      Interview questions [1]

      Question 1

      typical support related questions. Don't recall them specifically but none were too challenging or outside of what was expected.
      Answer question
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at ClickUp (San Diego, CA) in Sept 2021

      Interview

      The interview process was several steps/interviews long and included a mini-project, and active interaction with the ClickUp platform. It felt intense considering the pay scale of this role. That said, the interviewers were incredibly sharp and kind!

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      1 Answer