I applied online. The process took 1 week. I interviewed at Comcast (Tinley Park, IL) in June 2018
Interview
I applied online through the Comcast website and then heard back from a Manpower Comcast recruiter within a few days. He called and I missed it. He left a voicemail and also emailed me. I called back and he asked if now was a good time for a 25 minute phone interview. I scheduled the phone interview for the next day because he caught me in the middle of doing something. The phone interview ended up lasting about 45 minutes for me. The recruiter really made me feel comfortable answering the questions. Sometimes I get stuck on those STAR questions because the past really is a blur and it’s hard for me to remember an example. I guess I did okay. After that he sent me an assessment to do. It took me about an hour and if you pass that you make it on to the in person interview. I was there for about three hours. They show you a presentation for about an hour and they really make you want the job. Then they have you sit in and listen to a call. What I didn’t realize at the time was that the person who you are sitting with and listening to has this sheet of paper in their hands and they are writing stuff about you down on it. The person I sat with kept rolling her eyes as if she was annoyed with the customer on the phone and she kept making remarks about how dumb the customer was (to me not to the customer). I don’t know if my response to her was a part of the interview or not, but I just tried to laugh it off in efforts to be drama free. Then the actual interview actually happened. I interviewed with on of the supervisors. I was cool. It seemed like we connected personality wise, but I guess that wasn’t enough. They asked a lot of length questions and it was hard for me to even remember what the question she even asked was. Even if I still hadn’t memorized the question after asking her to repeat it once I didn’t ask her to repeat it again. I just tried my best to answer it. One question I realized halfway into my answer that I wasn’t even answering the question. I really wanted this job, but I guess it wasn’t meant for me.
I applied online. The process took 3 days. I interviewed at Comcast (Houston, TX) in July 2021
Interview
3 interviews 30-45 minutes pretty straight forward, alot of room to show yourself to the company. Questions are fairly simple to ask, most questions are related to your previous job experience and how you handle different situations.
Interview questions [1]
Question 1
Tell me about a time when you had to interview a difficult customer.
I applied online. I interviewed at Comcast (Augusta, GA) in Apr 2021
Interview
I did the virtual job tryout after getting an automated message saying my resume looked good. I did it and was immediately rejected about a 2 minutes after completing it despite feeling as if I did good and there being written responses, but I guess I didn't do that well . I got no further information as to what I did wrong or any kind of results.
Interview questions [1]
Question 1
There were automated customer situations that you would respond to accordingly.
I applied online. The process took 2 months. I interviewed at Comcast (Baltimore, MD) in Aug 2020
Interview
I applied to Comcast in June 2021 and I was called 2 months later by a recruiter by the name of Samantha Tello. She was nice and professional, I passed the phone screen and was passed onto a virtual interview with 2 Comcast managers. I forget the interview names, but I liked that I could see them and they could see me. What I did not like was how casual everything was, the interview started off with them being overly familiar with me. I don't know them and they don't know me, it was more like a friend chatting with you than a manager doing your interview. It was unprofessional and made me uncomfortable. Further, the interviewers literally read questions verbatim from the screen. No lie! She literally said, "Ok, so the question reads..." WOW! I thought Comcast was all about being innovative? I guess not. I answered all the questions with flying colors and I passed the interview, was offered a second and final interview for hire, but I turned it down because Comcast does mandatory overtime that usually gets people on their days off. In addition, I did not like the feel of Comcast, it did not feel right and sometimes you have to go with your gut.
Interview questions [1]
Question 1
All the questions are already written by corporate I suppose. Don't worry, you'll have so much time as they read the question to you, to answer and even ask them a question!