Comfortable interview with hiring manager in the office, no quirks or surprises. It lasted about 30 minutes. It may be significantly different now as this was prior to the xfinity store rollout.
Interview questions [1]
Question 1
"Are you capable of dealing with upset customers?"
I applied online. The process took 3 months. I interviewed at Comcast (Philadelphia, PA) in Feb 2026
Interview
I am currently internal so I applied online. Had a 15 minute screening call with the recruiter asking basic questions. First interview was with hiring manager. Very conversational with a couple "formal" questions. Second interview with the sales team. More difficult trying to drill down to how I work and why I should be chosen.
Very professional, interviewer was polite, thorough, timely, asked relevant questions. I was made to feel comfortable and I would describe it as a pleasant experience. I would recommend applying for positions with this company
Interview questions [1]
Question 1
How do you handle difficult/challenging conversations
There was an assessment followed by a phone interview with a recruiter then a virtual panel interview with a senior manager and two supervisors. The phone interview was no more than 20 mins and the panel interview was 45mins. I received an offer after a week.