Convergys India interview questions

It was easy, question about team management There is hr round then 2 ops round. He round is to discuss salary and know about you. Ops round will be with some team leader and then May be some ops manager. It is very simple to get through. You need to know basic metrics, shrinkage, voc, nps, etc

They will start with basic questions and then increase the level. The whole focus is to judge your English speaking skill. If you are able to speak clearly with minimum fillers in a normal flow, you will easily qualify all the rounds.