Convergys
Acquired by SYNNEX
Is this your company?
Convergys is now part of SYNNEX. For up to date information and jobs, please see the Concentrix profile..
Convergys Tech Support interview questions
Easy interview difficulty
Mostly positive interview experience
How others got an interview
- 14%RecruiterRecruiter
- 14%Recruitment agencyRecruitment agency
- 7%Employee referralEmployee referral
- 7%In personIn person
Interview search
14 interviews
Convergys interviews FAQs
- Tech Support applicants have rated the interview process at Convergys with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
- Common stages of the interview process at Convergys as a Tech Support according to 1 Glassdoor interviews include:
Phone interview: 33%
Presentation: 33%
Drug test: 33%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(685) ;
- Team Leader(136) ;
- Customer Service Representative II(110) ;
- Technical Support Engineer(72) ;
- Technical Support Representative(72) ;
- Technical Support(62) ;
- Technical Support Agent(59) ;
- Customer Service and Problem Resolution Representative II(49) ;
- Customer Service Associate(47) ;
- Customer Service Agent(43) ;
- Call Center Agent(41) ;
- Customer Service(38) ;
- Sales Associate(37) ;
- Call Center Representative(35) ;
- Tier I Technical Support(32) .