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      Conversio Health

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      Outbound Call Center Manager Interview

      8 Dec 2023
      Anonymous interview candidate
      San Luis Obispo, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Conversio Health (San Luis Obispo, CA) in Nov 2023

      Interview

      Very disorganized and leadership has a hard time delegating. I had an interview scheduled, then they had a surprise audit(red flag), then re scheduled. THE COO was conducting the interview from what looked like their living room. The background was blurred but I could see a tv screen in the background and what looked like a child swinging a toy around. Also poor Daniel that is the current outbound call center manager. All the COO did was talk about how overwhelmed he was and that was why they were hiring. Anyways I got no follow up nothing. They ghosted me and that is a first for me. I guess they failed their audit?

      Interview questions [1]

      Question 1

      We had a conversation. She never asked questions. She seemed scattered and unprepared.
      Answer question
      avatar
      Conversio Health response
      2y
      Thank you for sharing this feedback. It’s always good to learn how an experience can differ between participants. We apologize that your screening had to be rescheduled. While we’re proud to hold many licenses and accreditations, they often come with unscheduled inspections. In this particular instance, we’re happy to say that we passed our Joint Commission inspection with flying colors! Our COO works from an office that overlooks part of our compounding production area. As a result, she blurs her background to respect the privacy of our dedicated lab team. It is our practice to notify screened applicants whether or not they are moving forward. Emails were sent to all screened candidates for this job so we’ll review our systems to see if improvements to the process can be made. We understand that not every applicant and employer are a good match and wish you the best of luck in your continued job search.