I applied online. I interviewed at Cosmopolitan Medical Communications (Glendale, AZ) in Feb 2013
Interview
Applied online, received call to come in for personality type test, then a phone interview, asked to come in for face to face interview, some questions asked in spanish. Interviewer was nice and casual, asked to come back for orientation.
I applied through a recruiter. I interviewed at Cosmopolitan Medical Communications (Glendale, AZ)
Interview
I was contacted by a very nice recruiter. I completed an initial phone screen then had an on-site interview. I arrived and was pleasantly greeted by the receptionist. I had to wait past my scheduled time but that was no big deal. I was interviewed by the hr person and the lead technical person. The atmosphere is corporate the tech lead did not even crack a smile once. His first statement to me was this isn't a job where you are given instructions on what to do. I knew immediately then that I wasn't going to get the job.
Interview questions [1]
Question 1
During the phone interview, I was asked about projects that I worked on
and whether I had mobile development, javascript, and api experience, and encryption. During the
on-site interview, I was just shown the project and expected to provide intelligent feedback on it
right then and there. I found that unfair as I have no idea of their business rules
and have not seen the code base. Constructive feedback like that takes some analysis.
In the end, I was told they had other's already scheduled to interview and would decide the following week. Later that same day the job was reposted online so it confirmed what I knew at the onset that I did not get the job. The email I received a few days later stated not enough experience. During the in-person interview, none of my experience was discussed just the project.
I would advise to study up on call center metrics software, know what general features that sort of app entails then when you get to the interview you can possibly give constructive input right then and there on their custom system. In summary, it seems they want a unicorn of customer service pro and tech geek for a junior level price. ( I'm am not saying this just because I did not receive an offer, during the days of interview scheduling I received two written offers from other companies. I went out of respect for the recruiter as I already had agreed to go prior to receiving the other offers)
Hope this helps because I know how tough the interview game of "gotcha" is and I am certainly glad it's over for me!