I applied online. The process took 1+ week. I interviewed at CoverMyMeds (Columbus, OH) in July 2015
Interview
I was contacted for a phone interview within a day after applying online. The recruiter went through my resume and asked me more detailed questions about my experiences. She also asked me about my ability to problem solve and be innovative (this was a theme throughout the entire hiring process). This took about 45 mins. I was then invited for a second round interview where I went into the office and interviewed with two separate managers for a total of about an hour and a half. They asked mostly general interview questions, but some were fairly difficult to answer and required critical thinking skills. During the second interview, I was asked to recap all the information I learned during the first interview, which I found to be a little bit odd considering I just heard a wealth of information that was difficult to regurgitate without processing it myself in any significant way. A couple of days later, I was contacted for a third round project day. I came in and met with a third manager for about two hours. We went through the website, he walked me through common questions users had, and gave me a thorough understanding of the ePA process. Then, I was given some time to study and prepare, and then he came back in for a role play. He asked me questions a user would have, and I was expected to answer their questions and solve the problem. I also was required to take a logic test and a communication style test. About 24 hours later I was offered the position. Overall, everyone was extremely kind, welcoming, intelligent, and talented. I felt stretched and challenged throughout the process, but also professionally sharpened.
Interview questions [1]
Question 1
Tell me about a time in your work experience where you saw a process that needed to be improved and how you went about improving it.
10 minute phone call if picked, Virtual interview that can take a while to hear back from, if moved further, Project day “2 hour interview” to have a tryout for their workflow.
Interview questions [1]
Question 1
Talk to us about a difficult conversation for work and how you handled it.
It's a long process, come prepared to talk a lot and answer many scenario-based questions! The people are so friendly and put you at ease, so don't stress too much. Be confident, be yourself, but stay on top of your toes.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer.
I applied online. The process took 4 weeks. I interviewed at CoverMyMeds (Columbus, OH) in June 2021
Interview
Phone interview, basic questions. Two in person/virtual interview. Situational questions are asked, how you deal with pressure, examples for each. They're interested in your personality so be you. The interviewers were very friendly and personable. Great interview experience
Interview questions [1]
Question 1
Tell me a little about you
Why are you interested in the company?
What questions do you have for me?