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      Cunard Line

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      ECommerce Executive Interview

      27 Sept 2024
      Anonymous interview candidate
      Southampton, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at Cunard Line (Southampton, England) in Sept 2024

      Interview

      The interview process began with an initial call, followed by an in-person interview lasting an hour. During this, I was required to deliver a 15-minute presentation on the meaning of CRO and suggest improvements for a specific page on Cunard's website. This was then followed by a further round of questions with the Head of Digital and the Digital Marketing Manager. However, despite it being four weeks since the interview, I have yet to receive any communication regarding my application, even after following up via email. This lack of response has left a poor impression of the organisation, as it feels unprofessional and disrespectful not to inform candidates about their application status. It’s disappointing, especially considering the effort put into the presentation, and has made me rethink the value of these exercises in a business setting.

      Interview questions [1]

      Question 1

      Explain what CRO is and your approach towards it?
      Answer question