Customer Service Analyst applicants have rated the interview process at D2L with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at D2L as a Customer Service Analyst according to 1 Glassdoor interviews include:
Skills test: 50%
Group panel interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at D2L (Melbourne) in Mar 2023
Interview
Firstly, it is Online interview and you will recive a SQL and IT support test by word. Finally, that is Manager interview. It's not hard but you have to prepare for the Behaviour question very well. SQL test is not hard.
Interview questions [1]
Question 1
Could you tell me a time when you deal with a diffcult customer?