The interview process was quick and painless. Jess was awesome she went the through and explained what the job description was we covered all the questions I had and also gave some good advice

The interview was done online and lasted about 30 minutes. The recruiter was gracious, professional, and very easy to talk to. She had a lot of information to discuss, which is good as she was thorough in making sure I, as a candidate, knew what I was getting into. So, communication and honesty were emphasized, which helped me in making my decision. Most of the interview was reviewing DISH culture and policies and ensuring I understood them. She then asked approximately 3 situational questions and a few relatively personal questions to get to know more about my personality. They weren't difficult questions, but should be answered in STAR format. I believe one of them was about learning a new skill and applying it in the context of customer service. This interview was one of the better ones that I have experienced in my life, so I don't really have anything negative or critical to say.