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      Customer Service Representative Interview

      15 Mar 2022
      Anonymous employee
      Racine, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at DSW (Racine, WI) in June 2020

      Interview

      Very quick, well detailed and friendly . Well put together questions, and good explaining of what would happen and what to expect to be doing while working. Good tour of the building and breakdown on what goes on at the store.

      Interview questions [1]

      Question 1

      They asked about my skills for the job.
      Answer question

      Other Customer Service Representative interview reviews for DSW

      Customer Service Representative Interview

      5 Dec 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at DSW

      Interview

      It was a group interview. It was very stereotypical. I do not recommend to stay quiet, participate to stand out from the rest. They ask what you love about shoes and what's a bad experience you've had before.

      Interview questions [1]

      Question 1

      What do you like about shoes.
      Answer question

      Customer Service Representative Interview

      28 Sept 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at DSW

      Interview

      It was a group interview, It was very easy going, nice environment. Manager included everyone so you didn't get left behind in talking. They asked questions about shoes you like, what you look for in a position, etc.

      Interview questions [1]

      Question 1

      What is something you didn't like about your past job
      Answer question

      Customer Service Representative Interview

      4 July 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at DSW

      Interview

      It was pretty quick. Questions were the typical “tell me about yourself”, “have you ever… how did you handle the situation” questions or “name a time” scenarios. Probably took 20 mins. Got a call the same day with a offer.

      Interview questions [1]

      Question 1

      Name a time you handled a difficult encounter with a customer.
      Answer question