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      Customer Success Manager Interview

      23 Jan 2020
      Anonymous interview candidate
      New York, NY
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at DailyPay (New York, NY) in Jan 2020

      Interview

      Poorly organized and lack of professionalism. They didn't even have the professional courtesy to tell me if they wanted to proceed in the interviewing process. That is why the company 95% fake reviews posted by current management.

      Interview questions [1]

      Question 1

      Why DailyPay?
      Answer question
      10

      Other Customer Success Manager interview reviews for DailyPay

      Customer Success Manager Interview

      12 Jan 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at DailyPay in Nov 2020

      Interview

      Applied through a tech startup website and had multiple interviews reaching the final presentation round. The process took 6+ weeks and is extremely time consuming. First interview was with the recruiter and other 3 video interviews were with different members of the team spanning over several weeks. The final PowerPoint presentation was extremely time consuming and required time and research as if someone was interviewing for a managing director position. The support and assistance from the recruiter was disorganized and lacked professionalism throughout the entire process.

      Interview questions [1]

      Question 1

      What was a specific challenge in your previous role and how did you overcome it?
      Answer question
      2
      avatar
      DailyPay response
      5y
      Thank you for taking the time to provide feedback on your experience. We’d love to learn more about your experience as it will help us continue to refine and improve our process. If you are willing to share, please reach out to us at recruiting@dailypay.com.

      Customer Success Manager Interview

      7 July 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at DailyPay in June 2020

      Interview

      Applied online and a recruiter reached out to schedule a phone screen. Pretty standard process, except for getting ghosted. I eventually reached out to the recruiter 2 weeks later and instead of her replying, I received the canned auto no-reply email letting me know they moved on. For a company that is adjacent to the HR and Payroll/Benefits world, I expect better. Considering the times, you would think a company would try to incorporate more of a "human" element in the process and not leave people hanging and respect their time and efforts.

      Interview questions [1]

      Question 1

      Why DailyPay? Tell me about your background? Salary expectations. All pretty standard stuff.
      2 Answers
      5