After applying online you get an email for a pre-screen. If you pass the pre-screen you get invited for a group interview. The interview is in person and lasts about an hour. Everyone gets a chance to answer questions and participate.

Call in to setup an interview in person. The interview was on time and we went through questions and answer. One of the question was What would you do if your co-worker was being rude to a customer? The interviewer would tell you the date when you would expect a call if they are interested.