Glassdoor users rated their interview experience at Dial An Exchange as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Business Analyst and rated their interviews as the hardest, whereas interviews for Business Analyst and roles were rated as the easiest.
Seek job description posted. Applied online via seek by sending in resume together with cover letter. Short listed interviews with two teams calls. One with the Head of two departments, then second with the CEO.
Interview questions [1]
Question 1
Experience in previous roles and top 3 things learnt
I applied online. The process took 4 weeks. I interviewed at Dial An Exchange (Phoenix, AZ) in Apr 2017
Interview
My first interview was an online video interview. When I passed I received a call from RCI for a interview with DAE about a week later. The job overall took me a month to get. I arrived at DAE, got interviewed for about an hour, and received a call a week later saying I was hired and I would start within the next couple weeks.
Interview questions [1]
Question 1
Tell about myself and background
To explain previous jobs
If I had any call center experience and to talk about experiences with dealing with people
If I was okay working long hours of just being on the phone