Candidates applying for Customer Service Agent roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Dnata overall takes an average of 10 days.
Common stages of the interview process at Dnata as a Customer Service Agent according to 1 Glassdoor interviews include:
Group panel interview: 25%
Personality test: 25%
Skills test: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Dnata (Bucharest, Bucuresti) in Apr 2014
Interview
Math, geography, English (grammar, essays, vocabulary), logical thinking, attention to details all in very short time! Overall is easy, you just need to focus and to pay attention to small details! They will eliminate candidates after every step of the interview.
Then a short 1:1interview
Then the final interview.
Took about a week started working on two months 2 week of training then 1 em of shadowing them airline reps come to help which is nice you’d never alone
I applied online. I interviewed at Dnata (Manchester, England) in Feb 2026
Interview
The interview was around 30 minutes. You need to sign in at the front and get a sticker with your face and name. Then you wait for someone to cone and take you to the interview room. There will be one person asking the questions and one person taking notes.
Interview questions [1]
Question 1
One of dnata’s values is respect. How can we have respect in the workplace?
I applied online. I interviewed at Dnata (Zanzibar) in June 2025
Interview
Quick and short one I guess if they are not interested with you. I was disappointed by travelling 2 hours for a less than 10min interview. It was frustrating but my one of colleague had a bit of different story.
Interview questions [1]
Question 1
Tell me about yourself?
What do you do for a living?