Customer Service Representative (CSR) applicants have rated the interview process at Duo Tax with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Duo Tax overall takes an average of 5 days.
Common stages of the interview process at Duo Tax as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
I applied online. I interviewed at Duo Tax (Sydney) in Jan 2026
Interview
Very quick, clear expectations and professional interviewers. Gave a thorough rundown of the company culture and the expectations of CSRs, KPI's etc. Professional, but not overly friendly. Pretty standard interview questions for a call centre style role.
I applied online. The process took 5 days. I interviewed at Duo Tax
Interview
The questions with easy answers with quick format. The interviewers didn't record any as no notes were written down on laptop. The experience felt like they already hired the right amount of people.