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      EMR CPR

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      Helpdesk Technician Interview

      3 Feb 2026
      Anonymous employee
      Burbank, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at EMR CPR (Burbank, CA) in Jan 2026

      Interview

      There were multiple interviews, one with just one person that was shorter to ask me about preliminary IT Support questions and about my background. After that he passed my information to the next team, where two people asked me more technical questions to see what my thought process would be in certain scenarios. They were all very welcoming and friendly!

      Interview questions [1]

      Question 1

      Describe a situation where you had to make the determination on when to escalate an issue.
      Answer question