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Dear candidate,
We are sorry to hear you had a negative experience during our Recruitment Process.
All our Job Offers are sent formally, in writing, they are very detailed and once a candidate accepts our offer and signs our Offer letter, then our Induction Process starts which includes gathering the employee's documentation, drafting & signing the employment contract and then introducing the new employee to our HRIS so that he/she can get to know our company and his/her future colleagues, before he/she starts.
On the dates you mention, we never sent a Formal Job Offer Letter for the position of Junior Office Sales Assistant we were hiring.
We regret that you were under the impression that an Offer was made.
With Regards,
EXUS' People & Development Team