Earnest Head of Client Happiness Interview Questions

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Earnest

Acquired by Navient

Interviews

Head of Client Happiness Interview

17 Nov 2017

Anonymous interview candidate

No offer

Positive experience

Average interview

Application

I applied online. The process took 4 weeks. I interviewed at Earnest (Salt Lake City, UT) in Oct 2017

Interview

Fast paced and enjoyable. Each person I spoke with was pationate about he company. The interview started with the recruiter and then onto two phone interviews and one on site in SLC. I have not completed the full processes as of yet but so far it has been a positive experience and an amazing quality is the recruiter Michelle is great at answering questions and giving feedback.

Interview questions [1]

Question 1

Talk to me about a time you had to choose to buy or build tonresolve an issue

1 Answer

Earnest response

Thank you very much for providing feedback on your interview experience at Earnest. I’m glad you had a positive experience with Michelle and the rest of our team! We are lucky to have met a number of talented, excited, and qualified candidates for our Head of Client Happiness role, like yourself. If there’s anything I can do to help in the future, please don’t hesitate to reach out! - Logan

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