First, I had a very brief phone conversation with a Recruiter who asked basic questions about my job search, background, future goals, strengths/weakness, failures and aptitude for a sales job. After that, I was asked into the branch office, (which is in Oldtown right by the mall) for a second interview with the same Recruiter who asked more difficult questions this time around. She put me on the spot a lot but at the same time I still felt extremely comfortable and overall the interview was very conversational. It seemed as though she was genuinely interested in the things I had to say (which was refreshing for a change compared to other companies) as well as making sure this job was the right fit for me. She was extremely knowledgeable about the company and the industry and I also enjoyed hearing about her background. Then I shadowed someone in the actual role I would be doing and met with a Senior Manager. That part was very quick, direct and to the point but he was also very enthusiastic about the industry, the company and his job/team and was very upfront and realistic about what to expect.