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      El Pollo Loco

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      Help Desk Interview

      13 Feb 2016
      Anonymous employee
      Costa Mesa, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at El Pollo Loco (Costa Mesa, CA) in Nov 2013

      Interview

      I was welcomed by the front desk receptionist who greeted me and asked me to sit in the lobby until the interviewer was ready. I was interviewed by two people. Head of HR as well as a manager from IT. Very smooth and calm interview. HR asked personality type questions and IT would ask technical questions. There were no attacking questions or tricky things to try to throw me off. They were genuinely trying to get to know me and vice versa. Went well. Knew by the end of the week of my offer.

      Interview questions [1]

      Question 1

      If a customer calls in and reports the register doesn't work how would you troubleshoot?
      Answer question
      2