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      Elevance Health

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      Customer Care Representative Interview

      3 Oct 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Elevance Health (New York, NY) in Sept 2023

      Interview

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Interview questions [1]

      Question 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Answer question

      Other Customer Care Representative interview reviews for Elevance Health

      Customer Care Representative Interview

      4 Oct 2024
      Anonymous interview candidate
      Columbus, GA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Elevance Health (Columbus, GA) in Sept 2024

      Interview

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer.
      1 Answer

      Customer Care Representative Interview

      12 July 2023
      Anonymous employee
      Winston-Salem, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Elevance Health (Winston-Salem, NC)

      Interview

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Interview questions [1]

      Question 1

      Name a time when you went above and beyond
      Answer question