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      Encompass Core

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      Customer Service Representative Interview

      10 Nov 2023
      Anonymous interview candidate
      Santa Ana, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Encompass Core (Santa Ana, CA) in Oct 2023

      Interview

      They did a zoom interview and then asked for an in person. The interview is easy and the process is like a day or so. I feel then they are greatly insulting, senior workforce by being deceptive in their job posting. Not only that their biggest clients are also the biggest clients of several other marketing companies and when I say several, I mean several at least seven other companies with the same contract. They basically want you to work at Costco or Sam’s Club little pop-ups and sell like DIRECTV and stuff like that I have 16 years experience with customer service. This was supposed to be an in office position and not commission but then the commission base for first couple weeks everybody starts the entry level that is insulting to those of us who are seeking a career, not a high school student at best! Did they interviewed declined and then they called me back for another interview and it literally says in office customer service representative, they lie! Wasted my time!!!

      Interview questions [1]

      Question 1

      Asked me about my background and just talked at me about the company trying to convince me that it was a good decision to make you’ll be working from I don’t know like 12 to 7
      1 Answer

      Other Customer Service Representative interview reviews for Encompass Core

      Customer Service Representative Interview

      15 July 2021
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Encompass Core

      Interview

      Fast and Easy. Looks like they're willing to hire anyone. Do not need much experience for this job. Good experience for someone with no experience. Feels as if they will hire anyone.

      Interview questions [1]

      Question 1

      What are you looking for in a meeting?
      Answer question
      avatar
      Encompass Core response
      4y
      Hi! We appreciate your time and the information you shared about your interview process with us. Thank you for the time you invested in your application.

      Customer Service Representative Interview

      6 July 2021
      Anonymous interview candidate
      Anaheim, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at Encompass Core (Anaheim, CA) in July 2021

      Interview

      This is an mlm organization. The interview was conducted through zoom and the background setting to me was unprofessional. There were several red flags through the short process. The gentleman interviewing couldn’t answer basic questions about the role I had applied for.

      Interview questions [1]

      Question 1

      Describe your experience as a leader.
      Answer question
      4
      avatar
      Encompass Core response
      4y
      We pride ourselves on being extremely transparent during our interview to avoid any misunderstanding; we are not sure what has lead you to believe the information given to you was “untrue”. We are not a MLM firm, they are illegal in the United States and required people to buy into their business. Every one of our team members is an employee and we would never ask them for money to work with us. We work hard to keep our team happy, and we wish you the best of luck on the rest of your journey!