I applied online. I interviewed at Encore Global (Toronto, ON) in Mar 2024
Interview
Overall, the interview was friendly, conversational, and informative on the role. I appreciated the casual tone of the interview as well as the intent to make sure we got in-depth on what my experience has been so far and how it can relate to the role I was interviewing for.
Interview questions [1]
Question 1
Describe a time where a guest was not satisfied with their experience and how you handled that situation