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      Enterprise Mobility

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      Service Agent Interview

      24 Aug 2016
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility

      Interview

      Arrived for my interview and was told to sit and wait for the assistant manager to become available. Ended up waiting for almost an hour. The interview process consisted of fairly simple questions regarding my previous jobs, explaining their policy and asked about my familiarity working with cars. This company focuses primarily on customer service and if that skill isn't your strongest, you won't be promised a job with the company.

      Interview questions [5]

      Question 1

      What motivates you?
      Answer question

      Question 2

      Why is it important to keep your car very well maintained?
      Answer question

      Question 3

      Describe excellent customer service.
      Answer question

      Question 4

      How would you handle a difficult customer?
      Answer question

      Question 5

      Why do you want to work here?
      Answer question