I applied online. The process took 4 weeks. I interviewed at Enterprise Mobility (Philadelphia, PA) in Mar 2012
Interview
1st interview: Ten minute screener with HR. Mostly questions about your resume and why you want to work for the company
2nd Interview: In person interview with HR. 1 hour in length and behavioral questions about customer service, leadership and sales
3rd Interview: In person interview with Area Manager and Branch Manager. 2 hours in length (1 hour observation of the location, 1 hour of interview). Also behavioral questions about sales, customer service and leadership but more intense
4th Interview: In person interview with the regional vice president. It takes 15-20 minutes and is just as a reinforcement that you want the job. Basically went over what the branch and area manager told you about the company.
A week later there was a phone call offering me the job. Just be personable and reinforce the importance of customer service and why you want to work for the company
Interview questions [3]
Question 1
What is the difference between great customer service and good customer service?
I applied through other source. I interviewed at Enterprise Mobility (Duluth, GA) in Feb 2026
Interview
I only made it through the first round. I was initially interviewing for the internship program, and most of the questions they asked weren’t the typical interview questions. A lot of them were more situational or scenario-based. They really wanted to see how you think through problems and understand your thought process as a candidate.
I applied online. I interviewed at Enterprise Mobility (Blacksburg, VA) in Nov 2020
Interview
It was a very good interview, just not great hours for me personally. The interviewer was very kind, polite, and interested in me as a person which helped the interview. seems like a great opportunity just not for me but maybe for someone else. They asked me a bunch of questions and then tried to set me up for a second interview, which I declined, again because of the hours.
I applied online. The process took 2+ months. I interviewed at Enterprise Mobility (Cleveland, OH) in Feb 2014
Interview
Extremely enlightening interview process, often good feedback given and very friendly team members. All members in the interview process were extremely interested in developing a relationship more than just the standard "interviewer/interviewee," and showed interest in you as a person, rather than you as an applicant. However, the interview process is extremely lengthy, with three interviews, and often a few weeks between interviews.