There are 3 steps to the process and I feel that the description for this job and what it entails are completely different. I have over 9 years of experience in sales so I thought this job would be great for me, but when I went to the final interview - the manager and the current employee there told me that this job didn't really have much to sell and was all customer service. Also, for the amount you are paid - the hours are very long. It's just not worth it.