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      Technical Services Problem Solver Interview

      12 Oct 2012
      Anonymous interview candidate
      Madison, WI
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Epic (Madison, WI) in Sept 2012

      Interview

      I submitted an application through their careers website and received prompt notification to complete a Rembrandt profile (personality). Within two days I was contacted to schedule a telephone interview. The screening (phone) interview was with a Technical Services manager, was positive, and was primarily to verify my qualifications and explore fit. The following business day I was contacted to schedule two on-site written skills assessments - 1) a math general skills component and 2) a logic-based, problem-solving component. Evaluation was based on both speed and accuracy. I felt I did very well on both. One week later they e-mailed stating they were no longer considering me. I requested criteria & constructive feedback regarding the decision (since I had many of the core qualifications and felt strong on the skills tests) but was informed the following day they were unable to provide that information. They have a reputation for preferring recent college graduates and I have 25+ years in the workforce, so I suspect I just didn't fit their preferred "mold" and it feels like discrimination. That experience, with no explanation, left me very disappointed.

      Interview questions [1]

      Question 1

      The logic-based assessment built on information regarding computing language/syntax. I had no training or experience in computer programming, so it was a challenge to comprehend the information in one short sitting but it was very logical and I felt I grasped the content.
      Answer question
      2

      Other Technical Services Problem Solver interview reviews for Epic

      Technical Services Problem-Solver Interview

      4 Aug 2019
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 3 months. I interviewed at Epic

      Interview

      Filled out an online form at a college campus job fair, was contacted via email for a phone call, then a skills assessment, and then invited for an onsite interview

      Interview questions [1]

      Question 1

      Why do you want to work at Epic?
      1 Answer

      Technical Services Problem-Solver Interview

      24 June 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Epic

      Interview

      The interview was fairly easy - asked about my education , why I wanted to work there, about myself, the usual. Was offered the technical interview a few hours after my phone interview. The technical interview was pretty difficult - a lot of math, pattern recognition, and faux code to analyze.

      Interview questions [2]

      Question 1

      Why do you want to work for Epic?
      Answer question

      Question 2

      Why did you choose the major/school that you did?
      Answer question

      Technical Services Problem-Solver Interview

      16 May 2019
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Epic (Madison, WI)

      Interview

      Applied directly at a career fair and was then asked to complete a technical exam online. The next step was a pretty informal phone screening, and then I was sent out for an in-person interview.

      Interview questions [2]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      One of the rounds consisted of having candidates read a scenario and were then asked follow-up questions.
      Answer question