Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not enjoy participating in a digital interview with Equinix. In our experience, and based on anonymous candidate feedback, this is typically a part of our hiring process that most candidates really enjoy for a number of reasons. For starters, candidates are invited to complete digital interviews when it’s convenient for them. Our interviews are on-demand and available 24 hours a day and seven days a week. They also eliminate the need for our candidates to figure out how to fit phone screens, travel time or interviews into a busy day. Most importantly, they allow our candidates to really shine, bringing their resumes to life by telling their story on video. Instead of being summarized by a static piece of paper, candidates are allowed to tell their full story and give us a better preview of their skills, personality, and experience. The questions asked in each digital interview are unique and specific to that position and aim to help us better understand a candidate’s skills and experience related to key aspects of the role. What’s more, interview questions are positioned appropriately and consistently across all candidates ensuring a fair experience for all. We believe in the power of digital interviews at Equinix as it allows recruiters to speak with more candidates faster, so that candidates hear sooner about jobs that are best for them. We do regret that you have not yet heard back from your recruiter, as this result is not typical, and we are currently investigating the situation to learn more about how we can improve. In the meantime, we offer our sincere apologies and look forward to closing the loop as we recognize that timely follow-up is a critical part of the candidate experience.