First, I had a phone screening with the recruiter. Then, I met with the hiring managers for a formal interview. The questions were straightforward and relevant to the position description.
Interview questions [1]
Question 1
They asked for past experiences with difficult customer service situations.
I applied online. I interviewed at Evaluation Systems Group (Edmonton, AB) in Oct 2025
Interview
Quick and smooth, only took one day to receive an email back. talking about yourself and how you handle customers and challenging situations. Interview consists of two interviews, virtual and in person.
I applied online. I interviewed at Evaluation Systems Group (Glendale, CA) in June 2023
Interview
The process was very smooth.
Hiring manager, a panel round followed by an HR round.
Interview process can take a long time - full process took me about 5 weeks but the HR was very communicative
Interview questions [1]
Question 1
Tell me how you would approach solving differences in a decision between your teammates?