I applied through other source. The process took 1+ week. I interviewed at Exclusively in (New Delhi) in May 2011
Interview
I was referred for the position through a senior colleague who e-introduced me to the COO of the company. I was called for the interview to their office. More than an interview it became a 5-6 hours of chat session on everything going on in the industry. What I felt, what he felt - it was one of the best interviews of my life since I completely forgot that I was there for a job. The COO made me feel so relaxed, I guess since the company is set up by two gentlemen from New York who are both young, there style of working is very different and fresh. It was a good experience. As a second step I did a telephonic conversation with the CEO of the company and I was hired for the job.
Interview questions [1]
Question 1
The COO of the company wanted me to go back to my first 5 years of experience in Customer Service at the grass root level and identify 5 things which gave me satisfaction and made me continue with my first job at IBM for 7 years.