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      Customer Service Representative Interview

      3 July 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Experian

      Interview

      Role play excerise One to one Not as intense..follow up from telephone convo Very quick response Assesement centre type of interview so got a feel for the company Would have preferred more into what the company can offer me as employee And more descriptive on what the role will entatil as was very breif

      Interview questions [1]

      Question 1

      Examples of experience in customer service Knowing how to deal with difficult situations
      Answer question

      Other Customer Service Representative interview reviews for Experian

      Customer Service Representative Interview

      10 Sept 2025
      Anonymous employee
      Nottingham, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Experian (Nottingham, England) in June 2025

      Interview

      Easy interview 3 competency questions and then asked why you was interested in the role and some technical questions around using computers/laptops and then gave a tour around the building

      Interview questions [1]

      Question 1

      Tell me about a time you handled a difficult situation
      Answer question

      Customer Service Representative (CSR) Interview

      22 Nov 2024
      Anonymous interview candidate
      Clearwater, FL
      No offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Experian (Clearwater, FL) in Nov 2024

      Interview

      The interview process was 2 parts and was very relaxed and conversational. I enjoyed speaking with both Natalie and Cherie who had interviewed me. They have given me great insight into the role.

      Interview questions [1]

      Question 1

      What is your Excel experience?
      Answer question

      Teleoperador Interview

      16 Oct 2025
      Anonymous interview candidate
      Granada
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Experian (Granada) in Oct 2023

      Interview

      El primero contacto es bastante rápido, Hay 2 entrevistas online, una es con el responsable directo la entrevista siguiente es con el jefe de equipo y luego en teoría tienen que darte una respuesta.

      Interview questions [1]

      Question 1

      Te preguntan por tu experiencia previa
      Answer question

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