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      3.9★Compensation and benefits

      Customer Support Specialist I Interview

      17 Oct 2023
      Anonymous employee
      Hyderābād

      Other Customer Support Specialist I interview reviews for Experian

      Customer Support Specialist Interview

      27 Dec 2024
      Anonymous interview candidate
      Allen, TX
      No offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Experian (Hyderābād) in Sept 2023

      Interview

      Hi all, Applied through indeed and received call from HR team (HR round ) and conducted an online interview which was great experience and received offer letter after having few discussions then finally documentation process started filled every details completed interview process.

      Interview questions [1]

      Question 1

      How do you handle when customer ask you to resolve query which you don’t know?
      1 Answer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Experian (Allen, TX) in Dec 2024

      Interview

      The Experian recruiter was rambley and all over the place. It wasn't really an interview as it was an initial screening. She just had basic screening questions and was supposed to follow up with additional details and did not.

      Interview questions [1]

      Question 1

      describe a time you received constructive feedback
      Answer question