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      FARFETCH

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      Customer Service Advisor Interview

      11 July 2019
      Anonymous employee
      Porto, Oporto
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at FARFETCH (Porto, Oporto) in July 2019

      Interview

      The interview process was very clear and smooth. All the people I dealt with were very nice and explicit about both the position and the company. The last interview, which was a video call, lasted 1h45. The interviewer were here to listen to my experiences, get to know me better as a person and professional. They made me feel very comfortable during the interview and I could ask any question to them.

      Interview questions [2]

      Question 1

      What do you think would be your biggest challenge in this role ?
      Answer question

      Question 2

      What would your manager say about you ?
      Answer question

      Other Customer Service Advisor interview reviews for FARFETCH

      Customer Service Advisor Interview

      19 Jan 2026
      Anonymous employee
      Lisbon, Lisbon District
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at FARFETCH (Lisbon, Lisbon District) in Nov 2022

      Interview

      Entrevista online em que nos perguntam os que queremos do trabalho e nos ajudam a entender o trabalho em si. Respondemos também a um survey que faz parte da entrevista

      Interview questions [1]

      Question 1

      Quais são as tuas soft skills?
      Answer question

      Customer Service Advisor Interview

      26 May 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at FARFETCH

      Interview

      I was contacted by a recruiter to set up an interview for the following week. I set up a date a time, but when the day came I never received a call! I did not receive a notice that they would be late or to reschedule for another day. My experience was very unprofessional.
      1

      Customer Service Advisor Interview

      10 Oct 2020
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 4 days. I interviewed at FARFETCH (Los Angeles, CA) in Oct 2020

      Interview

      There were two interviews and both were really organized. They both made the experience wonderful! What typically is an anxious experience was very comfortable and fun! I really enjoyed the interviews! Very well conducted.

      Interview questions [1]

      Question 1

      They asked questions about typical scenarios that one would find themselves in, in this position.
      Answer question