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Customer Service Representative (21) ; Direct Sales Agent (DSA) (17) ; Relationship Manager (13) ; Bank Teller (10) ; Contact Center Agent (7) ; Customer Service (7) ; Direct Sales Agent (7) ; Sales Representative (7) ; Software Developer (6) ; Analyst (5) ; Banker (5) ; Risk Analyst (5) ; Software Engineer (5) ; IT Project Manager (4) ; Intern (4)

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FCMB Customer Service interview questions

based on 1 rating - Updated 20 Dec 2020

Easy interview difficulty

Very positive interview experience

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1 interviews

Customer Service Interview

20 Dec 2020

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at FCMB

Interview

Easy and very straight forward . Basically customer related questions are asked. The interview is in three stages. First is the assessment, then one on one interview with a senior colleague, and the last stage is interview with HR then comes the offer.

Interview questions [1]

Question 1

How will you handle an angry customer, who is shouting in the banking hall

Answer question

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FCMB

FCMB Customer Service interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

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Customer Service Interview

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