I applied online. I interviewed at FIS (Tampa, FL)
Interview
It's all about which interviewer you receive and how they feel about you. I had Two call center managers who were not friendly, rude and racist. I had what it takes been in customer service for 5+ years and I knew once my interview was done I would not get selected. They weren't engaged at all. A Spanish woman and a white man. They were not friendly. I'm a African American woman. We don't get chances like that. It also was a video call
I applied online. I interviewed at FIS (Jacksonville, FL)
Interview
Through webcam, they asked questions first based on availability, and introduced the role. Then asked 4 star method questions. Asked if I had any questions at the end and more information about the role.
Interview questions [1]
Question 1
Tell me about a time where you a complex problem. Tell me about a time you had a change in policy.
I applied online. The process took 2 weeks. I interviewed at FIS (Saint Petersburg, FL) in June 2024
Interview
Easy to follow directions you have application questionnaire screening asking how you would handle certain situations with mock customer interactions and your personality and interview they got back to me within a couple hours after interview
Interview questions [1]
Question 1
Describe a difficult task that you had in your last position and how did you overcome it
I applied online. The process took 4 weeks. I interviewed at FIS in June 2024
Interview
I took an exam. Then I was contacted by a recruiter to go over the job role. Next we scheduled and hour interview. After the final interview you receive a call from a recruiter to answer follow up questions.
Interview questions [1]
Question 1
Name a time you had a technical issue at work. How did you solve it ?